1. General Questions About the Kids Bowl Free Program:
What are the dates and times this program is available?
Each bowling center has their dates and times posted in the right column on their registration page. To view a list of all the participating centers please click here.
What is the age limit for the kids?
Each bowling center posts the age requirement in the right column on their registration page. To view a list of all the participating centers please click here.
Does this also include shoe rental?
The bowling center posts their shoe policy in the right column of their registration page. Unless posted, you will need to contact the bowling center directly regarding the shoe rental prices. You may bring your own bowling shoes if you wish or purchase bowling shoes at the bowling center.
Can I sign up at more than one bowling center?
You can sign the kids at multiple centers but you will need to create another account. Only one unique email address can be used to open an account, so you will need to register with another email address.
I see the limit for each account is 6 kids, how can I add more?
You may add more kids, however you will need to create a new account using an alternate email address.
I was in the program last year and my login information is not working from last year?
We cannot automatically re-register families into the program. You will need to register again for the 2010 program.
2. General Questions About the Family Pass:
What are the details of the Family Pass?
The Family Pass was created to allow for adult family members to enjoy bowling throughout the summer as well. The Family Pass starts from $24.95 and includes 2 GAMES PER PERSON PER DAY.
The Family Pass covers up to 4 adult family members. You may have 1, 2, 3, or 4 adults on the family pass. The price of the pass covers all 4 members.
Does the Family Pass include the shoes, and when can I use this?
The family pass operates under the same conditions as posted on each registration page.
Can I buy the Family Pass later on?
Yes you can. You may purchase the family pass at anytime during the program by visiting http://www.kidsbowlfree.com/purchasefamilypass.php.
3. Questions About My Account
I thought I bought a Family Pass but it is not on my account?
Immediately after your order we email the receipt if a family pass was purchased. You can also see a receipt in your online account. If you do not have a receipt then there is not a family pass on your account.
You may buy the pass and make sure you hit the orange button at the bottom that says "add family pass". Once you hit the button it will say "processing". Make sure you don't leave the page before this is complete.
Please sign back into your account at http://www.kidsbowlfree.com/purchasefamilypass.php to purchase the pass.
Once the order goes through you will receive a receipt immediately via email.
I need to switch my bowling center, how do I do this?
You may login to your account to make a one-time change on your bowling center. Please login at http://www.kidsbowlfree.com/login.php. You may only switch your bowling center once and then the option to switch disappears.
How can I add more names to my coupons and/or Family Pass?
As long as you have open slots you may add more names. Please login at http://www.kidsbowlfree.com/login.php to add more names.
How do I fix a typo or delete someone from the coupons or Family Pass?
We allow a one-time change to your names. Once the names have been changed once, you can longer edit the names. Please login to your account, edit the names, and then click "update"
How do I change my email address with you?
You will need to login to your account and click "edit profile". You may then update your email address on this page.
4. About Receiving the Coupons and Family Passes
When do I receive the coupons?
The "program start" and "program end" dates are listed on the bowling center registration page. You can sign up for the program before the start date, but the coupons and family passes will not be loaded into your account until the start date has occurred.
Once the program has begun, we will send you an email every Sunday morning that contains a link to your coupons and family passes for that week. It is not required that you view this email to print your coupons as your coupons are always in your account once the program has begun.
Simply login to your account at anytime once the program has started to print your coupons and family passes.
I received an email stating that I needed to confirm my account. Do I need to do this?
Yes, we can only send your weekly coupon email if your account is confirmed. When you confirm your account this lets our system know that you have agreed to receive the weekly coupon email from us.
Do I need to print the coupons and bring them to the center?
Yes you will need to print the coupons and bring them with you.
If you have any other questions please let us know. Please make sure your question is not answered above before filling out the form below.
